See the experience gaps
"72% of businesses say improving customer experience is their top priority."


See the gaps

Customer feedback is most valuable when it's presented and shared in a way that makes gaining insight, and taking action, easy for your whole team.

With Flow you'll see which locations, units or people are performing best (or worst), so you'll know where to focus your efforts.

‍Flow creates and distributes predefined reports for different people and user types, so everyone can play their part in closing any experience gaps.

Flow CX
Stay on track

Customers have more choices and higher expectations than ever, and what was great service today may be just ok tomorrow.

Customer experience isn't static, so you need a continuous measurement of your performance.

Whether it's Net Promoter Score (NPS), Customer Effort Score (CES), Customer Satisfaction Score (CSAT) or any other CX metric, we'll make sure you know how you're tracking.

Flow CX
Like what you see?

Book a time to discuss how we can help.